Privacy Policy

/Privacy Policy
Privacy Policy2019-09-30T08:55:11+00:00

Cygnus Extra Ltd. Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

Cygnus Extra Ltd. collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • Relevant accounts information

How do we collect your data?

You directly provide Cygnus Extra Ltd. with most of the data we collect. We collect data and process data when you:

  • Contact us through our website and you explicitly allow us to gather and process your data

  • Contact us via email

  • Place an order with us

How will we use your data?

Cygnus Extra Ltd. collects your data so that we can:

  • Process your order and manage your account.

  • Send you occasional newsletters with information that you might find interesting.

Cygnus Extra Ltd. will never share your data with anyone else unless we are legally required to do so.

How do we store your data?

Cygnus Extra Ltd. securely stores your data at our registered address and uses online encryption where necessary.

Cygnus Extra Ltd. will keep your personal data for 6 years. Once this time period has expired, we will delete your data using automated methods.

We use MailChimp for email newsletters which is GDPR compliant and has tools for data management.

Marketing

Cygnus Extra Ltd. would like to send you information about products and services of ours that we think might be relevant, including email newsletters.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Cygnus Extra Ltd. from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

Cygnus Extra Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Cygnus Extra Ltd. for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Cygnus Extra Ltd. correct any information you believe is inaccurate. You also have the right to request Cygnus Extra Ltd. to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Cygnus Extra Ltd. erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Cygnus Extra Ltd. restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Cygnus Extra Ltd.’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Cygnus Extra Ltd. transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@cygnus-extra.co.uk

Call us at: 0131 333 1061

Or write to us: 1 West Clifton View, Clifton Road, Edinburgh EH53 0HT, UK

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Cygnus Extra Ltd. uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website

  • General access statistics

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Access statistics – Cygnus Extra Ltd. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Cygnus Extra Ltd. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Cygnus Extra Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30 September 2019.

How to contact us

If you have any questions about Cygnus Extra Ltd.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@cygnus-extra.co.uk

Call us at: 0131 333 1061

Or write to us: 1 West Clifton View, Clifton Road, Edinburgh EH53 0HT, UK

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Cygnus Extra Ltd. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: Scotland@ico.org.uk

Address: The Information Commissioner’s Office – Scotland, 45 Melville Street, Edinburgh EH3 7HL